Uwchaled Medical Practice

Reception phone line: 8:00am – 6.30pm Monday to Friday

Dispensary phone line: 10.30am – 4.30pm Monday to Friday

Communicating with Patients

It’s very important that we can easily communicate with our patients and the sending and receiving of text messages is a key part of our service.

Text Messaging

We offer a free text message appointment reminder service.

You will receive a text message 24-48 hours before your appointment, which will contain the date, time and the name of the person who your appointment is with.

We also use text messages to send and receive information from patients.  This may be sending clinic invites, sending information regarding a medical condition, to send documents or to ask patients to supply information or photos.

To benefit from both services, all we need is your consent and an up to date mobile phone number.  Please complete the form below.


We use email to a lesser extent but it’s again an useful way to communicate and helps us if we have your email address on the system.


*Please remember that the appointment reminder service is complimentary and should not be solely relied upon to remind you of your appointments as there may be occasions when they’re not sent.  It remains the patient’s responsibility to turn up for appointments and to take care of their own health by arranging appointments.


Your contact details

Date of birth(Required)
Email address(Required)

Communication Consent

Can we contact you by text message?(Required)
Can we contact you by email?(Required)
Not for urgent medical help(Required)

Date published: 3rd October, 2019
Date last updated: 27th July, 2023