Uwchaled Medical Practice

Reception phone line: 8:00am – 6.30pm Monday to Friday

Dispensary phone line: 10.30am – 4.30pm Monday to Friday

How can I request my repeat prescription?

You can request your repeat prescription:

  • Online: My Health Online (our preferred option)
  • Email: dispensary.w00065@wales.nhs.uk
  • Using the paper slip provided with your medication, ticking the items you need and placing into the blue post box outside the building
  • In person at the dispensary

For safety and accuracy, we don’t accept requests over the phone.

You should always order your prescriptions in good time to make sure that you don’t run out of your medication. When you’re coming to your last seven day’s supply, you should reorder.  Don’t leave it any later than this.

Please note: the daily cut off time is 4.30pm.  Requests received after this time will be taken forward to the next day and the 72 hours will start from then.

Non-Dispensing Patients

If you’re a non-dispensing patient you’ll need to request your medication from ourselves as normal however the prescription will then be sent to your chosen pharmacy to be dispensed and for you to collect.  To allow for this additional step in the process, you should request your prescription a minimum 7 days in advance

Opening times

Dispensary & practice premises  8:00am – 6.00pm

Dispensary phone line:  10.30am – 4.30pm

The dispensary will occasionally close for staff training.  Details of these closures will be posted beforehand.

Date published: 1st February, 2023
Date last updated: 1st February, 2023