Monthly activity report for the month of June 2023 that provides all our patients with a snapshot for some aspects of our workload.
Summary of data:
Total number of calls to the surgery: 1,392
Number of calls answered within 2 minutes: 1,589
Number of calls abandoned: 3
Number of items issued via prescription: 4,837
Appointments: 1,107
Appointments (seen): 1,072
Appointments DNA: 35
Administrative communications issued: 465
Referrals made: 128
Text messages sent and received: 399
Fit notes issued: 13
Total digital requests issued to the practice: 567
