Here you can find important information for patients.
You can find out more by clicking on the links below.
Access Standards
Cyhoeddwyd set o safonau gan Y Gweinidog Iechyd a Gwasanaethau Cymdeithasol ym mis Mawrth 2019 a’u nod yw codi a gwella’r lefel o wasanaeth mae cleifion yn ei gael gan ... [continue] Access Standards
Access to medical records
The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be ... [continue] Access to medical records
Breastfeeding
A mother is welcome to breastfeed her baby at the practice. This means she does not need to seek permission to do so and won’t be asked to stop or ... [continue] Breastfeeding
Carers
Are you looking after or providing support for a relative, friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Your GP needs to know ... [continue] Carers
Chaperone
You are very welcome to be accompanied by a trusted friend or relative at your consultation if you wish. In addition, for intimate examinations, you will be offered the choice ... [continue] Chaperone
Compliments and Concerns
We are always keen to receive feedback from our patients. We want to know what we do well and also how we can improve. We sincerely hope that you won’t ... [continue] Compliments and Concerns
Equality and Accessibility
Disabled Access The practice premises provide suitable access for our patients. The front door is automatic and the whole premise is on ground level with no steps or stairs. There ... [continue] Equality and Accessibility
Interpretation
If you are a patient that does not communicate comfortably in English or Welsh, or are deaf or hard of hearing we can arrange an interpretation service for you. Please ... [continue] Interpretation
Patient Confidentiality
Confidentiality and General Data Protection Regulations (GDPR) We take the privacy and confidentiality of your information seriously and do our upmost to comply with GDPR regulations. The General Data Protection ... [continue] Patient Confidentiality
Practice Boundary
Each GP practice has a designated geographical area which they serve. We serve the rural area which is within 8-10 miles from the practice. We can provide GP services to ... [continue] Practice Boundary
Primary Care Clusters
Primary care clusters (also known as GP clusters) are groups of general practitioners working with other health and social care professionals to plan and provide services locally. Uwchaled Medical Practice is part of the Conwy West ... [continue] Primary Care Clusters
Privacy and Cookies
Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled ... [continue] Privacy and Cookies
Protected Learning Time
The practice occasionally closes for protected learning time (PLT). This protected time enables practice staff (clinical and non-clinical) to learn and train. On these days we close at 1.00pm and ... [continue] Protected Learning Time
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Updating Your Details
It is very important that we have up to date contact details for you. If you change name, address or telephone number, please let our receptionists know by calling or ... [continue] Updating Your Details
Using this Website
The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this Website
Veterans
All Armed Forces veterans are entitled to receive priority access to NHS care (including hospital, primary or community care) for any conditions (mental and physical) which are likely related to, ... [continue] Veterans
Violence and Agression
Respect and Zero Tolerance The NHS belongs to us all and we want to ensure that we use it in the best possible way. We endeavour to provide you with ... [continue] Violence and Agression
Welsh GP Record
Key health information from the records your GP keeps about you will be available to support your direct care in hospital, at outpatient appointments, in an emergency and in the ... [continue] Welsh GP Record
Welsh Language
Uwchaled Medical Practice regards the Welsh and English languages with equal importance and believes that all who make contact with the organisation have the right to do so in Welsh ... [continue] Welsh Language
