Uwchaled Medical Practice

01490 420210

Telephone lines open 8:00am – 6.00pm Monday to Friday

Patient Information

Here you can find important information for patients.

You can find out more by clicking on the links below.

Access Standards

Cyhoeddwyd set o safonau gan Y Gweinidog Iechyd a Gwasanaethau Cymdeithasol ym mis Mawrth 2019 a’u nod yw codi a gwella’r lefel o wasanaeth mae cleifion yn ei gael gan ... [continue] Access Standards

Access to medical records

The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be ... [continue] Access to medical records


A mother is welcome to breastfeed her baby at the practice. This means she does not need to seek permission to do so and won’t be asked to stop or ... [continue] Breastfeeding


Are you looking after or providing support for a relative, friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Your GP needs to know ... [continue] Carers


You may request a suitably trained chaperone to be present for any procedure or examination.  Where a chaperone is not available, the consultation/examination will be re-arranged for a mutually convenient ... [continue] Chaperone

Compliments and Concerns

We are always keen to receive feedback from our patients.  We want to know what we do well and also how we can improve. We sincerely hope that you won’t ... [continue] Compliments and Concerns

Equality and Accessibility

Disabled Access The practice premises provide suitable access for our patients. The front door  is automatic and the whole premise is on ground level with no steps or stairs.  There ... [continue] Equality and Accessibility


If you are a patient that does not communicate comfortably in English or Welsh, or are deaf or hard of hearing we can arrange an interpretation service for you. Please ... [continue] Interpretation

Patient Confidentiality

Confidentiality and General Data Protection Regulations (GDPR) We take the privacy and confidentiality of your information seriously and do our upmost to comply with GDPR regulations. The General Data Protection ... [continue] Patient Confidentiality

Practice Boundary

Each GP practice has a designated geographical area which they serve. We serve the rural area which is within 8-10 miles from the practice. We can provide GP services to ... [continue] Practice Boundary

Primary Care Clusters

Primary care clusters (also known as GP clusters) are groups of general practitioners working with other health and social care professionals to plan and provide services locally. Uwchaled Medical Practice is part of the Conwy West ... [continue] Primary Care Clusters

Privacy and Cookies

Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled ... [continue] Privacy and Cookies

Protected Learning Time

The practice occasionally closes for protected learning time (PLT).   This protected time enables practice staff (clinical and non-clinical) to learn and train.   On these days we close at 1.00pm and ... [continue] Protected Learning Time

Using this Website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this Website


All Armed Forces veterans are entitled to receive priority access to NHS care (including hospital, primary or community care) for any conditions (mental and physical) which are likely related to, ... [continue] Veterans

Violence and Agression

Respect and Zero Tolerance The NHS belongs to us all and we want to ensure that we use it in the best possible way. We endeavour to provide you with ... [continue] Violence and Agression

Welsh GP Record

Key health information from the records your GP keeps about you will be available to support your direct care in hospital, at outpatient appointments, in an emergency and in the ... [continue] Welsh GP Record

Welsh Language

Uwchaled Medical Practice regards the Welsh and English languages with equal importance and believes that all who make contact with the organisation have the right to do so in Welsh ... [continue] Welsh Language