Monthly activity report for the month of May 2023 that provides all our patients with a snapshot for some aspects of our workload.
Summary of data:
Total number of calls to the surgery: 1,592
Number of calls answered within 2 minutes: 1,584
Number of calls abandoned: 8
Number of items issued via prescription: 4,137
Appointments: 1,070
Appointments (seen): 1,038
Appointments DNA: 32
Administrative communications issued: 462
Referrals made: 141
Text messages sent and received: 397
Fit notes issued: 24
Total digital requests issued to the practice: 417
